Updated March 2020
Dantas Goddard Limited, trading as Vet in Hand ("Company", "Vet in Hand", "we", "us" or "our") operates the website at www.vetinhand.com ("Site") and operates Vet in Hand ("Service").
The Site is committed to protecting your privacy when you visit it. You can access and browse the Site without disclosing any of your personal data. The Site does not collect personal information about individuals, such as names and mailing or e-mail addresses, unless it is knowingly provided by the individual and the individual has agreed to the terms under which the Site will use the personal information.
DISCLOSURE OF INFORMATION
The Site will not sell, trade, or rent your personal information to others. It does not automatically log personal data, nor does it link information automatically logged by other means with personal data about specific individuals. The Site uses IP addresses to compile and provide aggregate statistics about visitors, traffic patterns, and administer the site. This statistical information may also be related to third parties (these statistics will not include any personally identifiable information), track user's movement, and gather broad demographic information for aggregate use. We do not collect information about our visitors from other sources, such as public records or bodies, or private organisations.
If you do not want to have your information used in this way, send an e-mail message containing your name and email address to firstname.lastname@example.org. The Company may release account information when such release is reasonably necessary to comply with the law; enforce the terms of any of our user agreements; or protect the rights, property, and safety of the Site, the users of the Site, or others.
THE PERSONAL INFORMATION
We collect or maintain personal information that may include:
Your name and email address.
Pet details that you provide, including name, species, breed, age, gender.
Pet Health Information that you provide us, which may include information or records relating to your pet medical or health history, health status and other health related information.
Other information you input into the Site or related services.
USAGE OF PERSONAL DATA
We may use your Personal and your Pet Health Information for the following purposes (subject to applicable legal restrictions):
To provide you with the Service.
To improve the quality of healthcare through the performance of quality reviews and similar activities.
To notify you when Site updates are available.
To market and promote the Site and the Service to you.
To fulfil any other purpose for which you provide us Personal Information.
For any other purpose for which you give us authorisation.
STORAGE OF PERSONAL DATA
DISCLOSURE OF PERSONAL INFORMATION
We may disclose personal information that we collect or you provide (subject to applicable legal restrictions):
As required by law, which can include providing information as required by a court order.
When we believe in good faith that disclosure is necessary to protect your safety or the safety of others, to protect our rights, to investigate fraud, or to respond to a government request.
OUR COMMITMENT TO CHILDREN'S PRIVACY
Protecting the privacy of the very young is important to us. For that reason, we do not collect or maintain information at the Site from those we actually know are under the age of majority, and no part of the Site is structured to attract anyone under the age of majority.
Please note that the Site contains links to other websites. Please be aware that we are not responsible for the privacy practices of these other sites. We encourage visitors to be aware that when they leave the Site that you read the privacy statements of each website that might collect personally identifiable information.
Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to deliver our service to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
You may choose to provide other information directly to us. For example, we may collect information when you fill out a form, sign up to a mailing list, communicate with us via third-party sites and services, request customer support or otherwise communicate with us.
INFORMATION COLLECTED FROM COOKIES
We may receive information from cookies, which are pieces of data your browser stores and sends back to us when making requests. We use this information to improve your experience, understand user activity, and improve the quality of our services.
ADS AND ANALYTICS PARTNERS
We may partner with third-party advertisers, ad networks, and analytics providers to deliver advertising and content targeted to your interests and to better understand your use of the services. These third parties may collect information sent by your computer, browser, or mobile device in response to a request for content, such as unique identifiers, your IP address, or other information about your computer or device. We use analytics partners (such as Google Analytics) to help analyse usage and traffic for our services.